My Recent Social Media Workshop



I recently had the pleasure of offering a workshop to local women’s business group. We held the event at a great local cafe, Sertinos, where we enjoyed some wonderful food and coffee before the workshop. I covered Twitter and Facebook basics for all the business owners in attendance.

Check out a few pictures of the workshop on my facebook fan page!

Just a little food for thought, I found this group through social media! Had I not been on Facebook and meet another woman business owner and she not recommend this group I would not have know about them. I would have never had the opportunity to hold a workshop! If you are in the Tucson area and are a women business owner please check out Sharon Michael’s Group, Women Who Want To Successfully Work For Themselves

Tools For Checking Brand Names



brandingI often hear new business owners seeking a way to check their brand name availability on the social networks. With the high activity of social media it is important to check your potential branding. Here are two easy tools that will check the social networks for any name you may be considering.

User Name Check

and

NameChk

When you are thinking of a new product or new business you should run them through these easy tools and see if they are already in use. If they aren’t in use then go sign up and retain the names for when you are ready to use them…or they be gone before you get the chance.

Is Social Media A Fad?



I just watched this video that was recommend from one of my Twitter Followers and had to share it with everyone! This is the best 4 minutes of my day. Check it out.

Get your brand out there, monitor it and watch your brand awareness grow!

Twitter Basics



To Tweet or Not To Tweet? This seems to be a hot question with businesses new to Twitter. Why do I need to hear what people had for lunch, or that they’re walking their dog? Well these posts are allowing you to get to know the person beyond the virtual world. The majority of posts are not lunch or dog related, but rather helpful and useful information that you can then share with your followers. So how do you use this new social media platform? Lets take a look at some of the basic features to get you started.

The Tweet

This is a 140 character mini blog post. This will post will appear to each of your followers. This is a short summary on what is going on, what you are doing, something interesting you want to pass on and information you want to share.

Twitter What R U doingWho to Follow?

Twitter is about connecting and networking. People will follow you and you can follow people. When you have found someone that peaks your interests you can follow them and receive their Tweet updates. When you are on their Twitter profile you will see their picture and just below will be a follow button. In one click you are their newest follower. Do you have to follow someone who is following you? This is up to you. You do not have to, but keep this little tidbit in mind. If you are not following someone they cannot direct message (private message) you in the future.

Finding people to follow:

Search on Twitter.If you know their user name, first name or last name this can be the easiest way to find them. To do this click on the Find People button at the top of your Twitter page.

Your other networks. If you are on Facebook, LinkedIn or other social networks check your connections and see if they are on Twitter. This is an easy way to get directly to their page and follow them.

Email/RSS/or Text follow. You can invite your connections to Twitter if they are not Tweeting yet. Send them an email with your information and invite them to join you. If they do not want to sign up for Twitter at this time let them know they can subscribe to your RSS feed and get your updates that way. To do this all they need to do is click on the RSS button in the right column and insert that URL into their RSS reader. The other option they have is to receive your updates to their wireless device as a text message. All they have to do is “follow [user name]” to 40404.

If you decide you do not want to follow someone any more, just visit their page and hit the unfollow button below their picture.

The Art of the @ Reply

You received a Tweet that must be shared now what do you do? Quite simple, from the Twitter interface click the little grey arrow to the right of that specific Tweet. Now you will be taken to a Tweet post that will display @ and their name (ie. @ErinTillotson) Then be sure that you paste in their original message, if you have room you can add a statement about it.

I just want to send a message to one person. This is also a function of the @ reply. Just type in the post box @ and their username proceeded by your message. Now remember this is not a private message, your whole network will see this message.

Direct Message Anyone?

Now here is how you send that private message. To do this type a capitol D followed by a space and then the username, then of course your message. This will arrive to that user only.

Favorite Tweets?

Here is a nifty tool. You can use this in a few ways. I use this as a Twitter Testimonial Area. What the world are you talking about Erin? If I receive a thank you, a good job, a recommendation over Twitter I favorite it. Then when some visits my favorites they will see all the wonderful things I have helped with. The other use for this feature is to remember Tweets. Favorite it for future reference, because you like the quote or what ever reason you want to!

What other Twitter questions do you have?

Should You Outsource Your Social Media?



I just read an excellent article from Entrepreneur and I have to share it with you. This article highlights some key benefits to working with a social media specialist. After the article I provide one more insight for you!

Between blogging, tweeting, Facebooking and updating a LinkedIn profile, it’s a wonder how a business owner has any time to answer e-mails and phone calls, much less run a company. But the time invested in social networking is well spent in this age where maintaining a social media presence can be a necessary piece of a successful marketing strategy.

Trouble is, as the number of platforms grows, so does the time it takes to feed and groom each account. Not to mention the front-end investment of setting everything up.

For those caught up in a social media blitz–and those contemplating taking the plunge–why not consider outsourcing? A virtual assistant can tackle those time-consuming tasks.

What Can a Social Media Virtual Assistant Do?
Many administrative professionals who provided support services such as correspondence, search engine optimization and event planning via the internet are now expanding to include social media. Now they can help with everything from recommending the right SM platforms and setting up profiles, to finding potential clients and networking groups and maintaining communication with them.

Conduct a Cost/Benefit Analysis
Busy business owners may be tempted to add those social media duties to an existing employee’s responsibilities. But Kimberly LeRiche of JK Virtual Office Resources cautions that keeping a personal profile on Facebook is very different than understanding how it can be used for branding.

“Unless they already have an employee who is well-versed in social media for marketing and increasing online visibility, the only advantage would be that they already know the business,” she says
Another advantage is cost savings. The business owner can save hours trying to add widgets to blogs or searching for relevant industry links and put them back into running the show.

LeRiche points out SM virtual assistants usually charge by the hour, only for the time spent working. Though average hourly rates vary, a 2007 survey from the Virtual Assistant Networking Organization lists median fees between $30 and $40 and information from AssistU indicates rates can go up to $70 per hour depending on specializations and certifications.

The hidden costs of full-time staff disappear also. Business owners won’t have to pay for employment taxes, benefits, office space or equipment. If the relationship with the SM virtual assistant doesn’t work out, their contract can be terminated without the expense of unemployment insurance.

“A virtual assistant is also a business owner,” LeRiche says. “They often view themselves as a partner in the success of their client’s business.” She adds that this dynamic creates an entirely different working relationship than the one between an employee and an employer.

Have a Plan
If analysis favors hiring an assistant, it is time to think about goals. LeRiche says it is important to determine if help is needed beyond creating and maintaining profiles, such as implementing an overall social media strategy. “Having an idea of what they want the SM assistant to do will help guide them to the person with the right skills, qualifications and knowledge.”

She says business owners should be comfortable delegating and communicating consistently. “It can typically take between 60 and 90 days for an assistant to fully integrate and understand the client and their business so it’s important for them to be prepared to provide information and be responsive during the early days of the working relationship.”

Find the Right SM Virtual Assistant
Dawn Pigoni, owner of Be Social Worldwide, says one of the best ways to investigate a potential SM virtual assistant is by checking that person’s existing social media profiles. “They need to show that they are participating in conversations and providing value,” Pigoni says, adding that they should also have excellent references. Active participation is the way for any business to grow quality content, Pigoni says, and if the virtual assistant is already involved, they are more likely to be able to do the same for the business.

Chris Brogan, president of New Media Labs, believes the assistant should understand the operations and online etiquette of the top social media sites, as well as the mechanics of maintaining a blog and other current tools. For novice users, Brogan advises asking for past results. “If the results simply involve using the tools themselves, skip them. Ask them to show business objectives that were met by their efforts,” he says.

Brogan also says the assistant should know when not to use certain tools. “This is worth more than someone who makes a business jump through every hoop like they’re checking boxes,” he says.

Avoid Phony “Experts”
“Unfortunately the rapid rise of social media has seen an equally rapid increase in the number of experts, gurus and evangelists,” Pigoni says. “If someone has to call themselves a guru, there is a good chance they are not.”

LeRiche recommend SM virtual assistants who clearly present themselves as business owners. Ask if they do this full time or in addition to working another job, and find out if they have clear policies and pricing structures.

Pigoni adds that having certification from the International Virtual Assistant Association shows a commitment to the industry standards.

Put Your Best Face Forward
Opinions vary as to who should be creating the social media content. Lon Safko, author of The Social Media Bible, says he had an intern do the administrative set up for a lot of his accounts. However, he says, “Social media is about authenticity, sincerity, and transparency. Having someone write your blogs and tweets can be dangerous unless you are honest about it.”

Safko says it can be done if an SM virtual assistant is open about the relationship, or if a busy executive dictates ideas into a digital recorder and the assistant transcribes them directly into blog posts.

Whether going it alone, or with the help of a virtual assistant, Howard Lindzon, entrepreneur and creator of Wallstrip, says, “We are in ‘Day One’ of social media and your customers are now everywhere. Knowing how to leverage the tools gives you an edge.”

Article provided from Entrepreneur

I would like to expand just slightly on this information. A well versed and educated specialist can help you learn the ins and outs of social media if you are not familiar with them. You can do the research, which can be quite time consuming, or ask a specialist. Most professionals will give you a consultation and offer you more information on social media. Then you can schedule an appointment where you provide more information on your business, why you want to participate in social media and if you are currently participating at all. If you do not know some of these answered asked your professional and they will help you.